Question 1

Do I need a battery?

Accepted Answer

Not necessarily. A battery makes the most sense if you're away during the day (so can't self-consume solar), have a high overnight usage, or want backup power during outages. We'll model your actual usage data and show you the payback difference between solar-only and solar-plus-battery before you decide.

Question 2

How do you size the system?

Accepted Answer

We pull your NEM12 interval data from Powercor — that's 12 months of half-hourly readings showing exactly when your home uses electricity. We model your usage against actual solar generation data for your location and size the system to maximise self-consumption without overbuilding.

Question 3

What bill or data do you need from me?

Accepted Answer

A recent electricity bill is a good starting point. We then request your actual interval data (NEM12) directly from Powercor, which gives us far more detail than a bill alone. You don't need to do anything technical — we handle the data request.

Question 4

Do you use subcontractors?

Accepted Answer

No. Jesse and Alexis do the work themselves. No subcontractors, no salespeople, no middlemen. You deal with the same person from your first call to handover.

Question 5

Can you install EV chargers too?

Accepted Answer

Yes. We install EV chargers as standalone jobs or as part of a solar and battery system. We can integrate EV charging into the solar design from day one so your system is sized to support your charging load.

Question 6

How long does installation take?

Accepted Answer

A standard solar install is typically a single day. A solar and battery system may take one to two days depending on complexity. We'll give you a clear timeline before we start.

Question 7

Do you service areas outside Bendigo?

Accepted Answer

Our primary service area is Bendigo and the surrounding region — including Castlemaine, Kyneton, Heathcote, Elmore, and Loddon Shire. Contact us if you're outside these areas and we'll let you know.

Question 8

How accurate are your payback estimates?

Accepted Answer

More accurate than most, because we use your real consumption data rather than averages. That said, payback depends on your future usage patterns, energy prices, and feed-in tariffs — all of which can change. We're transparent about assumptions in every proposal.

Common Questions

Common Questions

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